![]() ![]() If you'd like to keep your account active, please log in to and study a card, or sync one of your devices within 30 days. If your account has been inactive for 6 months or more, and you used the service for a week or longer, we will send you an email notifying you that deletion is pending. The mobile clients do not sync automatically, so simply using them to study will not result in your AnkiWeb account being marked active unless you use the sync button. ![]() Avoiding account deletionĮach time you visit, or use the synchronisation feature in Anki, AnkiMobile or AnkiDroid, your account will automatically be marked as active. Please make sure to upload, as choosing download would overwrite your local content with your empty AnkiWeb collection. Once you have a valid AnkiWeb login, you can sync your computer or mobile device, enter your details, and then choose "Upload" to send your data back to AnkiWeb. If you receive a message that no such account exists, you'll need to sign up again first - you can use the same email address as before if you wish. If you'd like to start syncing that data with AnkiWeb again, please start by logging in to using your Anki ID. If you had data on your device but accidentally overwrote it in a sync, you may be able to recover it from an automatic backup You can confirm this by opening Anki or AnkiMobile/AnkiDroid to see if your data is still there. If your account data was deleted due to inactivity, you may still be able to recover that data if you have a copy on your computer or mobile device. Returning to AnkiWeb after your data has expired Any cards you have stored on your computer, phone or tablet will remain on those devices. If your AnkiWeb account expires, only the AnkiWeb copy of your data is deleted. Once your deck data has expired, it is not possible for us to recover your data from AnkiWeb, but you may be able to recover it if you have a local copy. As mentioned in our terms of service, your data may be deleted if you have not accessed your account or synced in the last 6 months. AnkiApp is not part of the Anki ecosystemĪs AnkiWeb is a free service, we need to periodically delete unused account data in order to keep costs down.Why does AnkiMobile cost more than a typical mobile app?. ![]()
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